To ensure you have the best protection possible in the unlikely event of a dispute, keep your correspondences and payments within Ndiwano.com. We equip you with the Milestone Payment System where the Dispute Resolution Service is available, as well as a messaging system that includes text, voice, and video features, for efficient and secure project management within the site.
If you encounter users trying to initiate offsite communication and/or payments, report them to us by scrolling down and clicking Report this project Choose the issue category, select the chat or ticket option, and provide the following details:
• Select the project involved
• Select client is offering payment outside Ndiwano.com
• Copy/screenshot of your conversation inciting offsite communication and/or payments