Common scam warning signs you should avoid
We have set in place security measures to detect and counter fraudulent behaviour on the site. However, out of an abundance of caution, we listed three common scam warning signs so you can spot them easily. These are not definite indicators of fraudulent activity, but it is best for you to avoid them.
Your client is asking you to contact them via WhatsApp, Skype, email or other messaging tools.
Whatsapp, Skype and email are common offsiting tools used by scammers. If a client asks you for any of these or if they send you their contact details, report them immediately to us. Offsite communication is strictly prohibited on our site. For your safety, communicate only via freelancer.com messaging.
Your client is requiring you to pay them before you are awarded the project.
As a freelancer, you are not required to pay clients in order to be awarded projects. Penalties are warranted for clients who ask for payment from bidders. Payment for projects, which should be in the form of Milestones, should only happen in progress projects once the client is satisfied with your output.
Your client is asking you to transfer money outside Freelancer.com.
If the project that you are bidding or working on requires you to send money or even Bitcoins outside Freelancer.com, it is likely a money exchange project. Money exchange is in violation of our Terms and Conditions. Refrain from making purchases for clients as well if you are not awarded the project and no Milestone Payments have been set up for you yet.
In the case of in-progress projects, with the agreement between you and your client and with Milestones created for you, you may pay for initial project expenses if they are necessary to complete the work, say, royalty for stock images or sign-up fee to paid sites. These are usually reimbursed by the client, but make sure that this kind of agreement is communicated properly.
The project requires your personal details and/or documents.
Some of your personal information can potentially be traced back to you. These are called personal identifiable information (PII).
Projects that require you to verify your phone number, submit government-issued IDs, or provide contact details or documents that can prove your identity could compromise your personal information. Take extra precautions before filling out forms asking for these details.
We strongly encourage you to report to us when you come across these warning signs while looking for or working on projects. Just scroll down this page and click Contact Us.